We process 50,000+ gifts annually, for years gift processing was a time and staff consuming nightmare we often pulled everyone from the Executive Director to the Receptionist in to help open and process mail. Within a few short weeks of implementing the Aqubanc® solution we reduced the staff needed to two individuals and the time to a few hours on even a busy 4th quarter day. The time that we freed up has allowed us to improve our efforts in donor relations, moves management and personalized communications.

After 3 years of use I can say that Aqubanc® has revolutionized our gift processing and has changed our culture and operations from logistical chaos to efficient donor centered process. Along the way Aqubanc® and their team have been exceptionally supportive and prompt when we need assistance. I would recommend Aqubanc® to anyone looking to improve their process and donor relations.

After reviewing our gift processing systems, Aqubanc® recommended an entire process from beginning to end that decreased the amount of data entry by 70%.By going directly to our bank with Cheque 21® from within the Aqubanc® solution, we've eliminated the need for multiple tapes, check copying, creating deposits or trips to the bank.

The best result of our Aqubanc® system is that we have had a substantial reduction in data entry staff, eliminated temporary staff, and, quicker turnaround times in Gift Receipting which has lead to sending acknowledgement letters sooner. This year, we are reporting a significant reduction in administrative expenses to our donors thanks to Aqubanc®.

Aqubanc® revolutionized how we care for our donors. Accuracy rates, speed of entry and user-friendly have allowed our Annual Giving team to focus more time on donors and because of this we have raised more funds. No more double-checking lockbox and we saved over $100,000 annually.

This investment has paid for itself in less than one year. The system has reduced processing time and labor. Thank You’s go out within 48-hours instead of 2 weeks.

We have just fully implemented the banking portion of the Aqubanc® system and are very pleased. We had an excellent experience with our implementation team and our ongoing support team has been very accessible, and has gone the extra mile to provide assistance. We anticipate that moving to this system will take 2,000 hours out of our current receipt processing time in the coming year.

Before we initiated the Aqubanc® solution, we anticipated always hiring a large number of temporaries to get us through the peak months of processing Fall acquisition and cultivation donations. Even with the added temporaries, turnaround times would still be weeks – not days.

Now processing donations during our busiest peak times essentially requires the equivalent of only one person for the entire process. From opening/sorting mail through working with the scanner and verifying gift integrity. All with average turnaround of 48-hours during busy Fall peak season.