We are on a mission to keep
nonprofit organizations
focused on their missions.
Offline donation processing made simple so
you can stay focused on the mission at hand.
About
Aqubanc®
Exclusively serving nonprofit organizations, Aqubanc® is the leading provider of imaging, gift entry and donation processing solutions for Offline Gifts.
Founded in 2003 by James Cowen, Aqubanc® has built collaborative partnerships with diverse companies serving nonprofits. Solutions include Cheque 21®, AquGift™ and private-labeled to support Development, Donor Services, gift receipting and financial/audit operations.
Aqubanc® clients include homeless shelters, food banks, child sponsorship, faith-based and mission-driven organizations throughout US and Canada.
How our System Works
Process donations rapidly so that you can get back to the mission at hand.
Capture Donations
Process the gifts that your donors send to you quickly. Capture offline donations in bulk, saving you hours of time each week.
Ensure Gift Accuracy
Once the checks and gifts are imaged, our software allows you to make any corrections you see fit, browse current donors or create new donors.
Upload to CRM
Our direct integrations with nonprofit CRM systems makes it simple and fast to get gift data into your system. It also speeds up the process of verifying entries and sending to the finance team or directly to the bank.
Thank and Steward Your Donors
Because we speed up gift processing time, you can speed up the process to steward and thank your donors. Organizations who use Aqubanc® say this helps them better nurture their donors for the next opportunity to give.
History
James Cowen has worked with for-profit and non-profit clients throughout North America and Northern Europe. During this time it was apparent that offline gifts were inefficiently processed and available solutions were outdated, overpriced and ineffective. This drove the founding of Aqubanc® and to build relationships with hardware, software, service and agency providers to make the resulting solutions affordable and reliable for nonprofits.
Aqubanc® has collaborated with Contact Innovations in modifying their remittance payment software to meet the stringent and broad needs of nonprofits. This collaboration is so comprehensive to make the entire process starting from system definition through installation, training and ongoing support direct and easy for each client. Concurrent with tailoring each nonprofit client’s system, Aqubanc® works with their agency on Solicitation Slips for acquisition, cultivation and acknowledgements to further enhance efficiencies.
Aqubanc® is a proud member of The Giving Institute.
What Clients Say About Us
We process 50,000+ gifts annually, for years gift processing was a time and staff consuming nightmare we often pulled everyone from the Executive Director to the Receptionist in to help open and process mail. Within a few short weeks of implementing the Aqubanc® solution we reduced the staff needed to two individuals and the time to a few hours on even a busy 4th quarter day. The time that we freed up has allowed us to improve our efforts in donor relations, moves management and personalized communications.
After 3 years of use I can say that Aqubanc® has revolutionized our gift processing and has changed our culture and operations from logistical chaos to efficient donor centered process. Along the way Aqubanc® and their team have been exceptionally supportive and prompt when we need assistance. I would recommend Aqubanc® to anyone looking to improve their process and donor relations.
After reviewing our gift processing systems, Aqubanc® recommended an entire process from beginning to end that decreased the amount of data entry by 70%.By going directly to our bank with Cheque 21® from within the Aqubanc® solution, we've eliminated the need for multiple tapes, check copying, creating deposits or trips to the bank.
The best result of our Aqubanc® system is that we have had a substantial reduction in data entry staff, eliminated temporary staff, and, quicker turnaround times in Gift Receipting which has lead to sending acknowledgement letters sooner. This year, we are reporting a significant reduction in administrative expenses to our donors thanks to Aqubanc®.
Aqubanc® revolutionized how we care for our donors. Accuracy rates, speed of entry and user-friendly have allowed our Annual Giving team to focus more time on donors and because of this we have raised more funds. No more double-checking lockbox and we saved over $100,000 annually.
This investment has paid for itself in less than one year. The system has reduced processing time and labor. Thank You’s go out within 48-hours instead of 2 weeks.
We have just fully implemented the banking portion of the Aqubanc® system and are very pleased. We had an excellent experience with our implementation team and our ongoing support team has been very accessible, and has gone the extra mile to provide assistance. We anticipate that moving to this system will take 2,000 hours out of our current receipt processing time in the coming year.
Before we initiated the Aqubanc® solution, we anticipated always hiring a large number of temporaries to get us through the peak months of processing Fall acquisition and cultivation donations. Even with the added temporaries, turnaround times would still be weeks – not days.
Now processing donations during our busiest peak times essentially requires the equivalent of only one person for the entire process. From opening/sorting mail through working with the scanner and verifying gift integrity. All with average turnaround of 48-hours during busy Fall peak season.
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Aqubanc® helped nonprofits of all shapes and sizes improve gift processing so that nonprofit staff can focus more on the missions like this:
Feeding the
hungry
Advocating for
others
Giving shelter to the homeless
Reach out for a free consultation today! Let us help you simplify your offline donation processing and keep you focused on your mission priorities.
Contact details
Process donations rapidly so that you can get back to the mission at hand.